Each and every Etossimo product is carefully handmade to perfection.  At Etossimo.com, If the items you ordered are currently in stock, your orders are prepared and shipped within 24 hours. If your order(s) are made-to-order, please allow 7-10 business days (excluding weekends) before we ship.  We kindly ask for your understanding and patience regarding any delays that may occur due to reasons beyond Etossimo’s control during this special process. While you place your order with ease and enjoyment, we are working hard to deliver your product to you as quickly and safely as possible. Once you place your order, a dedicated team at the Etossimo office starts working diligently. Your product is carefully placed in its box, along with a “QR Code Gemstone Certificate,” a special pouch, and if the product is covered by warranty, a “Warranty Certificate” including a 6 months color and gemstone guarantee, all ready for shipment.